Effective Date: 01 May 2024

Welcome to Big Cloud Vapor Bar. Your privacy is of utmost importance to us. This Privacy and Cookies Policy explains how we collect, use, protect, and handle information gathered from you on our website.

Information Collection

Personal Information When you engage with our shop, we collect personal information that you provide. This includes, but is not limited to:

• Name
• Address
• Email address
• Telephone number
• Payment details
• Any other information you choose to provide when you use our services

Automatic Information As you navigate through and interact with our website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

Use of Information

The information we collect is used for the following purposes:

• To fulfill your orders and respond to your requests.
• To provide you with information, products, or services that you request from us.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our website or any products or services we offer or provide though it.
• To improve our website and present its contents to you.
• For any other purpose with your consent.

Cookies and Tracking Technologies

Cookies We use cookies to improve access to our site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

You have the ability to accept or decline cookies by modifying your browser settings. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.

No Sharing of Personal Information

At Big Cloud Vapor Bar, we respect your personal information and are committed to protecting it. We do not sell, rent, trade, or otherwise share your personal information with outside parties.

Data Security

We have implemented appropriate security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Changes to Our Privacy and Cookies Policy

We may update our Privacy and Cookies Policy from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the website thereafter.

Contact Information

If you have any questions or comments about this policy, our privacy practices, or if you would like to exercise your rights and choices, please contact us at: 4927 Kingsway, Burnaby, BC V5H 2E5.