Terms and Conditions

Welcome to Big Cloud Vapor Bar, your one-stop shop for smoking and vaping products. By accessing our website and making purchases, you are agreeing to the terms and conditions outlined below. Please review them thoroughly before proceeding.

Age Requirement

• You must be of age 19 or older to purchase and use our products. It is your responsibility to verify your age and understand local laws before placing an order.

Product Use

• The products available on Big Cloud Vapor Bar are intended for recreational use by responsible adults. They are not intended for minors, pregnant/nursing women, or individuals with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma.

Product Descriptions

• We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur. If a product is listed at an incorrect price or with incorrect information, we reserve the right to refuse or cancel orders.

Order Acceptance

• All orders are subject to acceptance by Big Cloud Vapor Bar. We may choose not to accept your order for any reason without liability to you.

Payments

• Payments must be made through accepted methods at checkout. Orders will only be dispatched once full payment is received and authorized.

Shipping and Delivery

• Delivery times are estimates and commence from the date of shipping, rather than the date of order. We are not liable for any delays caused by postal or customs delays.

Returns and Refunds

• Products can be returned within 24 hours of receipt if unopened and in their original condition. Return shipping costs are the responsibility of the customer. Refunds are processed upon receipt and inspection of the returned item.

Privacy Policy

• We are committed to protecting your privacy. Personal information collected through our website is used solely for the purpose of processing your orders and is not shared with third parties, except as necessary for order processing and delivery.

Intellectual Property

• All content on Big Cloud Vapor Bar, including logos, graphics, text, and software, is the property of Big Cloud Vapor Bar or its content suppliers and is protected by international copyright laws.

Liability Limitation

• Big Cloud Vapor Bar is not liable for any personal injury or health issues that may arise from the use of our products. Users assume all risks associated with the use of our products.

Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of Canada.

Changes to Terms and Conditions

• Big Cloud Vapor Bar reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website and services constitutes your agreement to the updated terms and conditions.

Contact Us

• If you have any questions regarding these terms and conditions, please contact us at 4927 Kingsway, Burnaby, BC V5H 2E5.

By placing an order on Big Cloud Vapor Bar, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.